RS Online the worst customer service - Raspberry Pi Forums

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hello,

not sure if correct place or not. ordered raspberry pi in june them. in september canceled order after ordering element14 , arriving 3 days later. informed email refund in in 14 days. 15th of november , have not received refund yet. have emailed several times , stayed until 2am call them twice on uk line no avail.

advice others stay away rs online. in process of consulting consumer affairs in uk resolve this. have horrible customer service , never use them again.

i going have agree you.

ordered rpi rs in june , haven't heard them since.
noticed other day can order rev 2 of rpi element 14 , have in 4 days. e-mailed cancel order.

responded "we need confirm want cancel order" responded "yes please cancel order" few days later received e-mail them.

"dear raspberry pi customer,

thank continued patience in waiting raspberry pi order. way of thank you, we’re pleased let know order 256mb raspberry pi model b board upgraded 512mb revision 2 version of raspberry pi."

yeah.. kinda p'ed


raspberrypi



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