Won't accept my serial number


i have bought fireworks cs3 upgrade – , downloaded it. when try install it, won't accept fireworks 8 serial number. why can be?

was version of fireworks 8 standalone version or part of bundle?

i had same issue in bought mac version of fireworks cs3
upgrade thinking it'd upgrade version of fireworks mx 2004 part
of mx 2004 studio bundle. wrong. serial number didn't work.

i got in touch adobe support asked me if i'd read eligible
versions upgrade info on web site. of course had , says nothing
whatsoever not being able upgrade version of fireworks in
bundled suite. admitted badly written , should have line
or 2 explaining bundled versions cannot upgraded.

to cut chase wasn't eligible upgrade , had return
box adobe refunded for. unfortunately had
purchase full version of fireworks cs3 now, @ £300, after
postage, doesn't deal anymore.

in short, you're not eligible upgrade if version of fireworks
was part of previous bundle macromedia. if have got
standalone version goes 3 versions including fireworks 8
should ok. if you're having problems 'jhjdk' suggest on
adobe tech , sound them out.

hope helps
gaz


on 10/5/07 7:40 am, in article f1ueoc$9o3$1@forums.macromedia.com, "jhkdk"
<webforumsuser@macromedia.com> wrote:

> have bought fireworks cs3 upgrade ? , downloaded it. when try
> install it, won't accept fireworks 8 serial number. why can be?



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