Help desk application written in coldfusion

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hello

i assigned re-create desk application using coldfusion.

i far clueless business requirements
know dept expanding more 1 geographic location.

is there sample application written in coldfusion. maybe can idea on functionalities , have basis. books on business / logical flow? sample software written in cf?


??

thanks

with modification following wonderful project raymond camden, http://lighthousepro.riaforge.org/ ,you can have idea on how start. designing 1 right , take me while before finish since not use 1 ray (it requires cf7 , have 6.1). appreciate if find 1 on web , share me.

mamdoh


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