Disappointed with Adobe

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it seems can salespeople in under hour on weekends or evenings phone, made wait long support (customer service or technical support) clean problems after sale bail on call because required hold long begin feel call has been forgotten, , never pick up.

do pick up? haven't had whole day wait on saturday, don't know if or not. had luck this?

secondly, in flash cs3 welcome screen under "get out of flash" mentions called "bridge home" in new cs3 version of adobe bridge. so, opened bridge cs3 see talking about, , not supposed be, according file. in fact, can't find anywhere.

i tried call , installation help, number available me while @ work trying make money pay adobe products , upgrades. tried reinstall bridge, there's no option reinstall bridge installation disk, , i've read online installation nightmares people having getting flash installed, thought i'd better quit while ahead, meaning installed flash cs3 first time, , didn't want chance losing on complete reinstall.

anyone know how access bridge home when doesn't show in favorites menu, or reinstall bridge cs3 without having reinstall whole shootin' match?


thanks,
jim carruth

jim, regarding bridge reinstall:

i accidentally deleted bridge app while doing maintenance on pc naturally went discs expecting see listed separate component install.
as discovered not available. since bridge suite wide guessed reinstalling 1 of other components restore it.

either got lucky or didnt delete in first place reinstalling version cue (cos dont mind if gets screwed up) seemed trick.

i realize referring cs3. referring cs2 premium.
perhaps worth shot you.
good luck.


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